Book Now

Privacy Policy

This Privacy Policy explains how Invicta Property Maintenance collects, uses and protects your personal information when you use our website and services.

By using our website, contacting us or using our services, you agree to the terms outlined in this policy.

Who We Are

Invicta Property Maintenance provides property maintenance, plumbing, leak detection, drainage, renovation and related services across Kent.

Website: https://invicta-property-maintenance.co.uk

Email: info@invicta-property-maintenance.co.uk

Telephone: 0808 188 9475

Information We Collect

We may collect and process the following information:

How We Use Your Information

We use your information to:

Customer Accounts & Dashboard

If you create a customer account on our website, we may store login credentials, booking history, invoices, uploaded images and account activity associated with your profile.

Session cookies may be used to keep you securely logged into your account.

Payments & Stripe

Payments processed through our website may be handled securely by third-party payment providers including Stripe.

We do not store full payment card details on our servers.

Stripe may collect payment information in accordance with their own privacy policies and security standards.

Marketing & Analytics

We use tools such as Google Ads, conversion tracking and analytics technologies to help measure website performance, advertising effectiveness and visitor interactions.

These technologies may use cookies and similar tracking methods.

Chat Widget & Communications

Our website may include AI chat and messaging functionality provided by third-party services such as Chatbase.

Information submitted through chat systems may be processed to assist with customer support, enquiries and service improvements.

Cookies & Tracking Technologies

Our website uses cookies, local storage and similar technologies to:

For more information, please view our Cookie Policy.

How We Protect Your Data

We take reasonable technical and organisational measures to help protect your information from unauthorised access, misuse or disclosure.

However, no website or online transmission can ever be guaranteed completely secure.

Data Sharing

We do not sell your personal information.

We may share information with trusted third-party providers where necessary to operate our business and services, including:

Your Rights

Under UK data protection laws, you may have rights to:

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Invicta Property Maintenance
info@invicta-property-maintenance.co.uk
0808 188 9475

Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our services, technologies or legal obligations.

Last Updated: May 2026

📞 24/7 Emergency Call